TERMS OF USE
Last updated: September 27, 2021
TERMS OF USE
1. General
1.1 Welcome to the website of LIKE ADV Co., Ltd. (hereinafter referred to as Website/ website). When you access the Website, you implicitly accept the terms and conditions of use set forth in the Terms of Use. Website and services on the Website are built and owned by LIKE ADV Co., Ltd (hereinafter referred to as LIKE).
1.2 Certain features of the Services of the Website may be subject to additional guidelines, terms, which will be posted on the Service in connection with such features.
1.3 This Terms of Use (“Agreement”) set forth the legally binding terms for your use of the Website and Services. By accessing the Website or purchasing any Services, you indicate your acceptance of this Agreement.
1.4 The working point of contact between LIKE and the Customer is clearly specified in the Contract.
1.5 The contract is made and governed by the laws of Vietnam.
1.6 All amendments and supplements to the Contract must be made in writing and signed by the Parties in the form of an Appendix to the Contract.
1.7 The Contract Addendums duly signed by the Parties at all times shall be considered an integral part of the Contract.
1.8 If you do not agree with any of the Terms of Use, Refund Policy and Privacy Policy of the Website or do not have full appropriate civil capacity, please stop accessing and using the Website.
2. Website Access
2.1 The Website reserves the right to terminate, change any services and information provided by the Website at any time, at the discretion of the Website without prior notice. In order to access and use the Website’s services and information, you may be required to provide certain registration information when you sign up for a membership/subscribe to a newsletter.
2.2 For the latest revisions, you should regularly check the Terms of Use. LIKE reserves the right to change, adjust, add or remove the contents of the Terms of Use at any time. If you continue to use the Website after such changes are made, you have accepted such changes.
2.3 You need to agree to the Terms of Use, commit to providing accurate information when registering and take full responsibility for this information. You agree that all information that you provide to the Website through the Website is governed by the Website’s privacy policy.
2.4 You are responsible for protecting your access password, and for logging in with your password, whether or not you are directly logged in.
3. Our Services
3.1 Our services are those listed on the Website (hereinafter referred to as Services). LIKE provides services, including but not limited to, Domain, Hosting, Website Management and Online Marketing Services. Online Marketing Services comprise of Social Media Marketing, Search Engine Optimization (SEO), Contents Marketing, Influencer Marketing, Affiliate Marketing, Email Marketing and Paid Advertising. You can use Services to setup website, enrich your social profile and maintain your website up to state of the art.
3.2 You agree that we have the right, and without prior notice, to modify the Services. You also agree that we have the right to adjust or delete the information you provide to us to ensure that the information registered is in accordance with the Website Rules. You agree that we will not be liable for damages resulting from the lack or inaccuracy of information on the Website, including any direct, indirect, incidental, or incidental consequences of your access to the Website or use information on the Website. Therefore, you are solely responsible for the consequences of using the Website.
3.3 The Services may be purchased online through the Website (hereinafter referred to as Order) or be purchased through by the Contract. By purchasing any Services, you agree to pay the indicated price and further agree that (a) you have the authority make such a purchase, (b) you have the authority to use or access your website, your social media account linked to the purchase.
3.4 You acknowledge and agree that all orders are final and that refunds will only be offered in accordance with the terms of the Refund Policy. Other refunds will only be granted in the LIKE’s sole discretion.
3.5 The Services can be used for digital promotional packages for any social media networks which we are offering.
3.6 The Services sometimes might be delivered later than the specific timeframe stated on the Website’s order page. This is absolutely normal to website design and on social networks. Contact our Support Team if your order isn’t delivered in time, they will most likely find a suitable solution for it.
3.7 You use always the services on your personally own risk. We are not responsible in any way of the consequences that may occur because of using our services.
3.8 You understand and agree that username and password information must be kept confidential, and must notify us immediately if you suspect that your password has been disclosed. You agree that we reserve the right to temporarily or permanently block your access and use of the website if you act to damage the website or violate these Terms of Use.
4. Rights and Obligations of Customer
4.1 Pay in full and on time the Service Fee and incurred costs (if any) for LIKE.
4.2 Appoint an authorized and appropriately qualified representative to ensure coordination and execution of work with LIKE is conducted in a timely manner.
4.3 Approve the project implementation plans prepared by LIKE within a reasonable time to ensure that LIKE’s work under the Contract is not delayed or interrupted.
4.4 Provide full and timely design requirements, content, images for website construction; access information to the Website administration page (CMS), website performance measurement tools (Google Analytics, Google Search Console) and necessary documents for the implementation of the Project as required by LIKE.
4.5 In case the representative of the Customer actively delays or interrupts the coordination with LIKE without prior notice to LIKE, leading to the project results not being as committed, LIKE has the right to extend the implementation time. project or suspend the implementation and acceptance of the project ahead of time.
4.6 Take full responsibility for the legality and copyright of the images, sounds or content on the Customer’s Website.
4.7 Take full responsibility for arbitrarily changing the content, images, structure of the website without LIKE’s consultation and confirmation during the project implementation.
4.8 In case the Customer cancels or adjusts the Service or the scope of work of the Contract, which affects the performance of the Contracts signed between the two parties, the Customer agrees to bear all liability, as well as will indemnify LIKE for all damages or losses (if any), for all undertakings, cancellation fees, indemnifications and other financial liabilities that LIKE may incur for with third parties.
4.9 Support to correct technical errors of the website according to LIKE’s checklist after completing the website audit to see website structure and technical errors (code errors). Agree with LIKE the deadline for editing, the category and the person in charge of that adjustment. If the Customer adjusts later than the agreed implementation time limit between the two parties, the number of days of delay will be accumulated with the contract implementation period for LIKE.
4.10 Other rights and obligations are specified in the Contract.
5. Rights and Obligations of LIKE
5.1 Prepare and submit the implementation plan for each Project at the request of the Customer and edit to complete the plan as required.
5.2 To comply with the requirements and agreed work schedule for each Project according to the Appendices and the approved plan for each Project.
5.3 Monitor and supervise the interaction and communication with the Customer on the media to ensure that the customer support and answer questions are in accordance with the approved plan.
5.4 Consultancy support for Customer upon request before Customer changes the interface or website structure that may affect the effectiveness of online marketing strategy.
5.5 Timely notify the Customer when there are major changes in the social network(s) algorithm that may affect the progress of the project’s results, proactively propose solutions reasonable for the Customer.
5.6 Have the right to appoint or subcontract to any third party to perform part of the Contract.
5.7 Other rights and obligations specified in the Contract.
6. Intellectual Property Rights
6.1 The Website allows you to use the Services of the Website for personal, non-commercial purposes. Content on this website may be viewed and printed or sent to others.
6.2 You may not copy, modify, sell or commercially transfer any information from this website. You may not use the Website’s trademarks, without the Website’s prior written permission. The trademarks of third parties, logos, products or services, designs or slogans appearing on the Website do not necessarily indicate any affiliation of such third parties with the Website.
6.3 In all cases, information, images, documents, figures, videos related to Customer’s website and provided by Customer (hereinafter referred to as “Materials”) for LIKE, both Parties understand that, the above Materials are wholly owned by Customer and/or Customer’s partners, without any provision in the Contract stipulating the transfer of ownership of these Materials to LIKE.
6.4 LIKE may not exchange, buy, sell, give away or use for any purpose the Materials owned by the Customer.
6.5 The Parties understand that, the data, methods of implementing the Service, and the techniques that LIKE uses in the performance of the Contract are owned by LIKE.
6.6 In case Customer violates intellectual property rights, Customer will be subject to sanctions (a) revoke, cancel the use of data, unauthorized implementation method; (b) Indemnify LIKE for damages arising from Customer’s breach.
7. Force Majeure
7.1 Force majeure events are events that occur objectively, which cannot be foreseen and cannot be remedied, although the Parties have taken all necessary measures that their capabilities allow, including but not limited to events such as natural disaster, fire, flood, earthquake, accident, disaster, epidemic, nuclear or radioactive contamination, war, civil war, insurrection, strike or riot or other force majeure events occurring at the discretion of a state agency without the fault of any Party.
7.2 If one of the Parties is unable to perform part or all of its obligations under the Contract due to a force majeure event, that Party shall promptly notify in writing the other Party and must make all reasonable efforts. efforts to minimize the effects of such force majeure events.
7.3 In case a force majeure event occurs for more than 90 days from the date on which one Party notifies the other of the occurrence of the force majeure event, either Party has the right to terminate the Contract by sending 30 days prior notice to the other Party of its intention to terminate the Contract.
8. Termination of Contract
8.1 The Parties have the right to terminate the Contract ahead of time in the following cases:
- The Parties agree to terminate the Contract.
- One Party materially breaches any provision of the Contract and fails to remedy the breach within 7 days from the date of receipt of the other Party’s notice of the breach.
8.2 Unless otherwise agreed by the Parties, when the Contract or any relevant Appendix is terminated ahead of time in the cases specified in the above Article:
- Customers will pay a service fee for LIKE in proportion to the ratio of the workload that LIKE has performed to the total amount of work assigned.
- LIKE will have to hand over the work-in-progress products to the Customer after the Customer completes the full payment of the service fee calculated according to the ratio of the workload that LIKE has done to the total workload. shall be delivered immediately at the time of termination of the Contract, as at the date of termination of the Contract.
8.3 In the event that the Customer unilaterally terminates the Contract, LIKE will not be responsible for refunding the amount paid by the Customer.
9. Dispute
9.1 During the performance of the Contract, if there are problems or disputes arising out of or related to the Contract, each Party should notify the other to discuss and resolve in a spirit of cooperation and goodwill for the benefit of both Parties.
9.2 In case the dispute cannot be resolved, the dispute will be resolved at the Vietnam International Arbitration Center next to the Vietnam Chamber of Commerce and Industry.
9.3 Expenses incurred including but not limited to fees for consultation, court fees, fees for hiring a third party to resolve disputes and other fees in the course of dispute settlement shall be borne by the losing Party.
10. Risk
10.1 The results of the Contract between Customer and LIKE will not be guaranteed if Customer does not cooperate as agreed in the Contract.
10.2 The results of the Contract between Customer and LIKE will not be guaranteed if during the cooperation process, Customer automatically changes elements on the website (such as structure, interface, content, on page optimization, code, the name, address, main phone number of the business at the time of implementation of the Contract) or apply other online marketing and SEO methods without notifying LIKE and without LIKE’s confirmation.
10.3 The effectiveness of each method of online marketing and SEO applied in different competitive markets will have different effective time to promote.
10.4 In the process of implementing online marketing and SEO under LIKE’s guidance, Customers may encounter big Google algorithm updates leading to online marketing effectiveness, SEO may be slightly reduced, LIKE immediately notify customers in writing or via Email to understand the situation and LIKE is entitled to an additional 30-day period to fix the editing error.
10.5 In case the Customer does not support or has not timely supported the work items that LIKE has sent to the Customer via Email for specific cases such as: Website coder team, server problem, team IT Customers do not cooperate, affecting the work progress, the commitment time is accumulated according to the number of days that the Customer has not completed the support to facilitate LIKE.
10.6 In the current time due to the Covid-19 epidemic has not been thoroughly controlled, so when there is a directive from a competent State agency to implement social isolation during the implementation of the Contract, LIKE is allowed to plus the implementation time in accordance with the issued social isolation time.
11. Disclaimer of Warranties
You understand that the Website cannot and does not guarantee that files available for download from the Internet or the Site will be free of viruses or other destructive code. You are responsible for carrying out adequate testing to meet specific requirements to protect you against viruses and destructive programs.
12. Prohibitions
12.1 You may only use the Services of the Website for lawful purposes and in accordance with the Terms of Use. You agree not to use the Website’s services for any unlawful act or purpose. You agree, without limitation, to violate the following prohibitions:
12.2 Providing information that violates the law, fine customs and traditions, illegal business, harms other businesses.
12.3 Use the information on the website for the purpose of sending emails or advertisements without the consent of the recipient.
12.4 Providing information or images owned by other entities is protected by domestic and foreign laws.
13. Disclaimer of Liability
13.1 Under no circumstances shall the Website be responsible for any damage, liability or loss, whether contractual, breach, or otherwise, arising from your use of the Service. You understand and acknowledge that your use of the Service is at your own discretion and risk, and that you will be solely responsible for any damages, liabilities or losses.
13.2 In no event will the Website be liable to you or any other party for any consequences arising from your access to and use of the Website or in connection with these Terms of Use and/or the Services of the Website.
14. Applicable Laws
You agree that commercial or non-commercial activities on and through the website must comply with the provisions of Vietnamese laws and international laws to which Vietnam is a signatory. When a new law is enacted or applied, this law will apply to all members of the Website.
15. Changes to Terms of Use
15.1 This Terms of Use is subject to occasional revision, and if we make any substantial changes, these changes will be effective immediately for all customers of our Services.
15.2 LIKE holds the right to make changes to the Agreement at any time. Customers who use the Website agree to follow any change or modification and are bound to the modified Terms of Use. The current revision date of the Terms of Use is listed above.